- Predictive Dialer
- Auto Dialer
A general rule of thumb when using the predictive dialer is to make sure that your campaigns have different objectives.
Being able to create unlimited campaigns, means that the types of criteria set allowing you to succeed are endless.
Take advantage of these tools by targeting different areas or regions, or have each campaign focus on different products or aspects of your business.
Create a different campaign for each user if you want.
You don’t just need to use the predictive dialer to call new leads.
Since you can have unlimited campaigns, feel free to move new customers into another campaign so you can call them back once in a while to check in on them, or to notify them of new products and services.
Or you can create another campaign to run a customer satisfaction survey.